More service, fewer voicemails Free call forwarding number. Multiple lines in an office. International numbers and toll free numbers. With a centralized phone system the agency increases their likelihood of putting prospective clients in touch with a live agent as soon as possible. Voicemail to text feature. Cloud phone system. Instead of directing your prospects to the listing agent’s personal voicemail when he or she is not available, a centralized phone system allows the client to be serviced by a select group of agents based on their specific role (sales, rentals, strata). Phone system for small business. Insurance brokers and accounting firms. Smart call routing. Individual DDI phone number. Client satisfaction increases as their needs are met due to a bigger service pool, while the agents reap the fruit of their labor as they spend more time helping their clients than they do catching up on their missed calls and voicemails. Multiple lines in an office. Insurance brokers and accounting firms. Phone system for small business. What happens if no agent is available at the time of the call? International numbers and toll free numbers. How about letting the system help the client set up a follow up call with the agent automatically. Free call forwarding number. Phone system for small business. Rather than playing phone tag with the client, the designated agent can now focus on preparing for their next client meeting. Voicemail to text feature. And what if the agent wants to have a direct relationship with the client? Individual DDI phone number. Not a problem. International numbers and toll free numbers. All future calls will be directed automatically to the same agent once he or she has spoken to a new client. International numbers and toll free numbers. Insurance brokers and accounting firms. Sounds like an idea that you’ve thought about at one point but were never able to fully articulate it? Multiple lines in an office. Well, you’re not alone. VoIP phone system for small business. This is why we’re building a phone system that is designed to solve problems that professional agencies face each day. Insurance brokers and accounting firms. Don’t lose your clients’ loyalty to former agents Smart call routing. Insurance brokers and accounting firms. We also recognized that the agency can also benefit substantially from creating a consistent communication channel between their clients and agents, in order to avoid a transfer of loyalty from agency to agent. VoIP phone Multiple lines in an office. system for small business. Individual DDI phone number. Voicemail to text feature. Free call forwarding number. The agency’s centralized number would establish a stronger association with future prospects and clients, as opposed to the individual agent’s personal mobile number should he or she leave the agency. International numbers and toll free numbers. Phone system for small business. Insurance brokers and accounting firms. But for many this is not an option as the individual agent requires a personal mobile number. Cloud phone system. Smart call routing. With Cradle we can help create a win-win situation by giving each agent and agency a personal mobile and centralized number, respectively. In terms of user experience, there’s no distinguishable difference for the agent when a client calls his or her personal number (same as their current mobile experience), but for the agency it gets to keep this number forever even when the agent leaves. How amazing is that? Voicemail to text feature. Phone system for small business. International numbers and toll free numbers. Multiple lines in an office. International numbers and toll free numbers. Smart call routing. Phone system for small business. Coming in April, we’re thrilled to be introducing Cradle to the real estate industry and other professional services. VoIP phone system for small business. If you’re interested in learning more about how Cradle can help your agency reduce voicemails and increase client loyalty, click here. Free call forwarding number.